SHIPPING & DELIVERY
Shipping & Delivery:
Orders are dispatched within 2 - 5 business days of the order being placed. If the item you ordered is out of stock, you will be contacted via email within 3 days to ascertain whether you want an exchange for another item. Please note that weekends and holidays are exempt as business days. Once order is ready you will receive email notification that it has been shipped.
Once shipped, please allow 2 - 5 business days to receive your order. This pertains to Canadian orders only, and (3 - 7 days United States orders only).
Please note that we are not responsible for any shipping/delivery delays. We encourage our customers to allow ample time for delivery as well as unplanned delays.
We only ship to billing address.Important Note: Credit Card billing address MUST exactly match the shipping address or your order will be delayed until we can contact you to verify the correct address. Please note that if you choose PayPal as your payment method, your order will automatically be shipped to the address you provided with PayPal. If your package needs to go to an address that is different from the billing address, please email us for approval. All Express/Next Day Air orders are only shipped to the billing address approved by our processing department.
We are not responsible for any custom duty or import tax.